Chapter 9 — The Creator Cannot Be Erased

Engineer Hua just quietly moved that device from the red list to the green list. Then continue processing the next one. After three o'clock in the morning... There are still seven machines left. Even after wiping the task... They still can't start. Engineer Hua stared at the error code.

"The board has activated protection mode."

"Want to run again..."

"The only way is to replace the circuit board."

"For now..."

"Take a photo of the back of each device first."

Photos have just been sent... I just took a look and discovered that the emergency stop button still hasn't turned on completely. That batch of machines had the emergency stop button's wiring system improved. After a power outage, if this button is not returned to its original position first, the controller will always remain locked. Of the seven machines that could not be started... Four were because the emergency stop button had not been reset. The remaining three were due to the wastewater tank lid not being locked tightly. Engineer Hua was silent for two seconds.

"Who else remembers this now?"

Five fifty-eight in the morning. Thirty-one machines are back in operation. I leaned on the edge of the conference table and took a sip of cold coffee. Only then did I realize... My hands were still shaking non-stop. Not out of fear. But because it's been more than ten hours since I've eaten anything. Mr. Do asked his assistant to bring a box of cookies. I just peeled it off, just took a bite... The screen sounded a new warning. The last machines are located in the two furthest shopping centers. When the engineer arrived... The cleaning team was preparing to switch to manual cleaning. We don't keep them waiting. First, localize the area that needs a cleaning machine. Then let the workers do additional cleaning and restore the equipment. Twelve minutes past seven. The red indicator light finally turns green. Before the mall opened... All forty-seven machines completed additional cleaning. No store has to open late. Mr. Do quietly put the contract termination notice on the table.

"Temporarily keep the contract."

"Incident report..."

"She wrote it herself."

"Don't give me sentences like 'network fluctuation' or 'exceptional error'."

He turned his head to look at the door. Half past seven. Zhou Kaiming just appeared. The vest is flat. Behind is the Head of Brand Department and two cameramen. He flipped through a few pages of the summary report.

"If the incident has been resolved, this morning's press conference will still take place as planned."

"Let's make this treatment an example of platform resilience."

"The focus is on the speed of the organization's response."

"There's no need to say too much about the cause of the incident."

Mr. Do asked:

"When did you know this?"

"I was always following last night."

The whole meeting room... No one spoke up. Three o'clock in the morning. Chu Khai Minh's assistant only sent one message. The content is:

"Does the incident affect the press conference? Is it necessary to prepare a message for the media in advance?"

Nine twenty. I returned to the company to change clothes. Backstage staff checks the list twice. Then asked if I was a last-minute addition. It wasn't until I read my name... She found it in the second row of seats, close to the outer edge... A nameplate... There was no position written on it. I stayed up all night. There is still dust on the sleeve from removing the control box. Meanwhile... Zhou Kaiming's teleprompter has been prepared. The first line that appears is:

"From an unexpected incident, seeing Trung Quang's fundamental ability."

On the big screen of the hall... The LightOS logo slowly rotated. My name is not in the guest area. The staff arranged me to sit on the outer edge of the second row. They explain:

"Top for investors and key management teams."

Ten o'clock right. Chu Khai Minh stepped onto the stage. He said... It took Trung Quang only six hours to restore all equipment across multiple areas during an unexpected operational failure.

"It demonstrates that the company has moved from a model that relies on individual experience to a model of platform coordination."

Just then... A photo taken at dawn appeared on the screen. Engineer Hua and his after-sales team are surrounding the computer. Stand in the far right corner. Only half of her shoulder was exposed. The host smiled and asked:

"General Manager Chu also directly participated in the processing last night, right?"

"Of course."

"The customer's scene is always the number one priority."

Right before the press conference ended... Mr. Do stood up in the front row aisle and took the microphone.

"General Manager Chu."

"If Trung Quang was now no longer dependent on personal experience..."

"I want to ask a question about the product."

"Commercial batch of machines produced in 2022..."

"After losing network connection..."

"Why don't you stop immediately..."

"And still continue to operate for another eight minutes?"

Zhou Kaiming paused.

"Those are parameters set by the technical team according to safety standards."

"By what standards?"

"Those are internal technical details, I'm not comfortable explaining."

Mr. Do turned around and looked towards me.

"Trinh Thu Ninh."

"That year..."

"Why did you choose exactly eight minutes?"