Chapter 7 — The Truth in the Emergency Room

“In this incident, the hospital's handling was not strict enough.” I said: “It's not that it's not strict enough, it's a mistake.” The meeting room immediately fell silent. Deputy Director Luong coughed softly. Director Tuong looked at him, then looked at me. "Yes, it was a mistake." Director Khau immediately raised his head. "Director, you can't say that." "At that time, the public pressure was very large. I did it to protect the hospital's image." I looked at him. "Protect the hospital's image by slandering the doctor?" He laughed coldly. "Tham Tri Ha, don't say you are so unfair." "The family has complained, the hospital is the best." "You've been a doctor for so many years, don't you know that the relationship between a doctor and a patient is very sensitive?" "If you just bow your head a little, everything will soon be over." I asked: "What happens after that? Will every emergency doctor have to bow first?" "From now on, every time the family is dissatisfied, will the doctor be forced to write a review?" "In the future, when a child suffocates, the doctor must first ask if it is allowed to press or not?" asked continuously, Director Khau's face became unsightly. Director Tuong interrupted. "That's enough." He pushed a file in front of me. "We saw the camera." "During the emergency yesterday, Dr. Tham's actions were completely in accordance with regulations." "The child's escape from suffocation was directly related to the Heimlich procedure." "The Medical Department's previous judgment did not have sufficient basis." I did not open the document. "So?" Director Chiang said: "The hospital decided to cancel the decision." suspend you from work." "Compensate the performance bonus and reinstate the job at the Emergency Department." I asked: "That's all?" Deputy Director Luong quickly said: "Of course there is also a direct apology." I laughed. "Directly with words?" Director Khau finally couldn't bear it. "Tham Tri Ha, don't be too much!" "What else do you want?" I looked at him. "I want you to publicly apologize." He suddenly stood up. woke up. "You're dreaming!" Director Tuong frowned. "Director Khau." Khau Chan Hai gasped. "Director, I admit that this matter was handled a bit hastily." "But I did it for the sake of the hospital." "If you force me to publicly apologize now, how will the Medical Affairs Department manage others in the future?" I said: "You're not afraid of not being able to manage others in the future." "You're just afraid that in the future you won't be able to arbitrarily find someone to blame." His face was gloomy. "What does a clinician like you understand about management?" I stood up. "I understand the patient will die. Do you understand?" The conference room was silent. Principal Tuong's face also changed. I picked up my bag. "My conditions are very simple." "First, the hospital must publicly clarify and admit that the emergency process had no errors." "Second, cancel all sanctions, compensate for performance bonuses and restore my honor." "Third, Khau Chan Hai must publicly apologize to me and the Emergency Department in a hospital-wide meeting." "Fourth, establish a regime for medical experts to pre-evaluate complaints related to emergency care." "Impossible." Continue to let the administrative block condemn the crime first." Deputy Director Luong frowned. "Doctor Tham, the first three things can be discussed, but the fourth thing is related to hospital regulations..." "Then discuss the regulations." I said: "This time it's me, next time who will it be?" "Hua Due, Tieu Tran, Ms. Tan or a young doctor who just graduated, don't dare to speak up?" No one said anything. Khau Chan Hai laughed coldly. "Do you really consider yourself a hero?" "The hospital has so many doctors, why does it all have to revolve around you?" I turned my head. "Then don't revolve around me." "If you feel my request is too much, I can leave." Khau Chan Hai gritted his teeth. "Miss prestige."

attack the hospital?" I calmly said: "This is a choice." "You can choose to continue protecting him, I can also choose to leave." Having finished speaking, I pushed the door and walked out. In the hallway, Hua Due was standing there. He had obviously been waiting for a long time. He asked: "Miss Tham, do you really want to leave?" I remained silent. He was impatient. "If you leave, what will the Emergency Department do?" I looked at him "The Emergency Department cannot forever rely on Tham Tri Ha alone." "But the Emergency Department cannot let one Khau Chan Hai ruin it." Hua Due clenched his fist. "We all wrote a joint letter." I was stunned. "What?" He said: "The entire Emergency Department, from doctors to nurses, everyone who can sign has signed." "Request the hospital to publicly clarify the incident and restore honor to Miss." "And ask the Medical Affairs Department to apologize to the clinical team." My throat was tight. "Who's in the lead?" Hua Due laughed. "Ms. Tan." "She said she couldn't continue to make the person who saved the patient's life feel cold." Two days later, the hospital held a general meeting. The venue was the hospital's large hall, with several hundred people seated. I sat in the third row. Almost everyone from the Emergency Department came. Ms. Tan sat next to me. said in a low voice: "Don't be nervous."